Sunday 19th December
We have an urgent update regarding THE POLAR EXPRESS Train Ride at Cholsey and Wallingford Railway for Sunday 19th December 2021. Unfortunately we have had to cancel the running of todays event due to factors beyond our control. Urgent sewage works by Thames Water means we have no toilet facilities on site. This has been a difficult decision but unfortunately one completely out of our control with very little notice.
What happens now?
Firstly, we can offer a free transfer to 2022, locked in at 2021 prices or we can issue you with a refund. We will set up an online system where you will be able to decide if you want a refund or to transfer to 2022. The form will be put online as soon as possible, and we will process this as fast as possible in the new year. We will be in touch with you again before Friday 24th December.
If you wish to view our terms and conditions you can do so here: https://cholseythepolarexpressride.com/faq/terms-and-conditions/ Again we are incredibly sorry, and hope you have a lovely Christmas.